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IT Helpdesk Supervisor

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The Goodwood Estate


£ 27,000.00 to £ 28,000.00 per annum - Depending on skills and experience; Excellent benefits

Full Time

Picture yourself as our IT Helpdesk Supervisor, responsible for our internal IT Helpdesk service - the 'go to' team for the 550 users around the Goodwood Estate.

Based at the world-famous motor circuit, you'll be the font of all knowledge for hardware and software problems, and will lead and develop our successful team to resolve support tickets patiently and efficiently for a variety of IT issues.

This role will be perfect for someone who has 3 years’ experience of working on a Helpdesk, supporting a medium sized business at a 2nd Line level, and looking to build on that knowledge and supervise a team.

If you’re passionate about delivering the best possible service to internal and external customers, with a flexible approach to work – why not come and join our friendly and helpful team, who by the way, are partial to pizza at their team meetings?

What you’ll need:

  • 3+ years direct work experience in a Helpdesk environment at 2nd line level & Active Directory administration experience are both essential
  • Experience in operating in a busy IT department supporting a large user base
  • An in-depth knowledge of Active Directory; Microsoft Office, Exchange & SQL; Microsoft Server OS; VMWare; Veeam & Apple products
  • Great customer service skills, a desire to achieve and a sense of humour

We're lucky to work in stunning countryside. Having your own reliable transport is a must.

The Helpdesk is covered from 8am to 6pm. The shifts are 8am to 4.30pm, 9am to 5.30pm or 9.30 to 6pm worked on a rota basis.

In return you’ll receive a competitive package which will include:

  • Training and development opportunities
  • A company pension with employer contributions
  • Discounted products from across the Estate
  • Free Gym and Health Club Membership
  • A health cash plan and access to a comprehensive wellbeing package
  • Event tickets to our motorsport and horseracing events
  • An exceptional calendar of social events to be enjoyed throughout the year
  • The opportunity to make a difference

If you’d like to work somewhere completely unique in the world, click apply now!